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Privacy Policy

The Sofia Hotel respects your privacy. The information that you provide to us will be used to send you information about The Sofia, such as discounted rate offerings and special programs. If you choose to book a reservation or create a customer profile online, your personal information will be used to make and confirm your reservation and to customize and enhance your visit to our property in the future. Your personal information will not be used for any other purpose, unless explicitly stated at the time of the request. The Sofia Hotel does not sell your personal information to third parties. Every E-mail communication from The Sofia Hotel, excepting reservation confirmation and the like, will contain clear and obvious instructions on how you can remove yourself from the mailing list (“Opt-out”).


Third party Internet sites available through advertising and other links on our site have separate privacy and data practices. We have no responsibility or liability for these third party policies or actions.


We work diligently to protect the security of your personal information, including credit card information. Your data is kept in a highly secure environment protected from access by unauthorized parties. It is important for you to protect yourself against unauthorized access to your password and to your customer profile by ensuring you logoff when you have finished visiting the site.


Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you visit our site. We use cookies to improve your experience. We also use them to deliver information and fresh content specific to your interests. Cookies are widely used on most major sites.

We may use third party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.


We may employ a browser monitor within Web pages on our site in order to determine your browser status and the client-side metrics related to page loading. We look for ways to improve page load times for our visitors and may use these metrics for such purposes. Any such browser monitor will only be active while the user is active on our site.


Like most internet sites, we use your IP address to help diagnose problems with our server, and to administer our site. Your IP address is also used to gather broad demographic information.


Protecting the privacy of children is important to us. For that reason, we never collect or maintain information at our site from those we actually know are under 13, and no part of our site is intended for use by those under 13.


On occasion we make changes to our information practices or alter the functionality of our Web site. We update this statement accordingly, so we encourage you to periodically review this page for the latest information on our privacy practices.


We may provide your personal information to the police or other investigating agencies to assist them in an investigation of any suspected violation of the law. We also reserve the right to share your name and contact information with our attorneys in the event of serious violations of conduct.


If you have any questions about our privacy policies or any other matter, please contact us at