Guest Terms

ENJOY YOUR STAY

The Sofia Hotel is devoted to making each guest’s stay a memorable one. The information below is meant to ensure that each of our visitors and guests is properly informed about our terms of occupancy.

LIABILITY

The Sofia Hotel does not assume responsibility for loss of money, jewels, or other valuables. We are not responsible for contents left in guest room and guest vehicle. Shipping and handling charges for Lost & Found items are paid for by the guest. By using the guest room key, guests agree that liability for payment is not waived and guests agree to be held liable in the event that the indicated person, company or association fails to pay for any part or the full amount of these charges, including damage done by guests or visitors to hotel property.

100% NON-SMOKING HOTEL

By using the guest room key, guests understand that a daily $300 cleaning fee will be charged, in the event a guest or visitor chooses to smoke in the hotel room.

DEBIT CARDS & CREDIT CARDS

By providing a payment card at arrival, guests understand and acknowledge that debit cards & credit cards used for checking in at The Sofia Hotel will be debited for guest room charges and taxes in addition to $75.00 for incidental charges for each day of planned stay. Any unused amount could potentially be held by your financial institution for up to 21 days after departure date.

PET POLICY

We happily welcome dogs without a weight restriction. A $50 plus tax daily pet fee applies.

CHECK IN/OUT TIME

Check in time is after 4PM and check out time is 11AM. Book an early flight? Want to sleep in? We’ll do our very best to accommodate you – just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. There is an early departure fee of one night’s stay plus tax. Late check-out fees are as follows: $40 for late check-out before 2pm, $60 late check-out between 2pm-4pm $75 late check-out fee of 6pm.