Our Commitment To You
Should you have difficulty using or accessing any section of our website, please contact us immediately at 1-800-826-0009. Aside from working with you to ensure you are provided with the information and assistance you need, we’re committed to ensuring that each feature on our site is accessible for everyone and will take the appropriate steps to address any short-comings.
Digital Partner Commitment
The Sofia Hotel sources Sabre’s SynXis booking engine for digital room reservation transactions. We are proud to partner with Sabre as they have also committed to digital accessibility and have taken steps to be compliant with the current standards. Sabre’s SynXis Responsive Booking Engine (RBE), our current product, has been coded to WCAG 2.0 AA standards as of June 30, 2018.
ADA Compliance Accessibility Features
- Accessible valet parking
- Hearing-impaired kits available
- Accessible corridors
- Elevator landings and stairwells are outfitted with braille signage
- Accessible route to hotel entrance and registration desk
- Public restrooms are accessible
- Visual fire alarms
- Meeting rooms are accessible
- ADA Accessible Rooms Available
- Adjacent Or Nearby Room Available For Traveling Aide